We may ask for certain details such as name; date of birth; e-mail address; residential address; contact number etc for registration purposes or for giving feedback, contests, newsletters and placing an order. At any point in time you can unsubscribe to our newsletters or any other information which you may receive from Samsonite.
Also, for enhanced security, Samsonite does not accept any financial information on its servers. All information entered by the customer is directly received through our payment gateway and are transmitted to their respective bank's servers. All this is done through industry standard encryption protocol known as SSL (Secure Socket Layer).
The payments on our website are processed by a third party who has signed a non-disclosure agreement with us and therefore, are not allowed to share any personal information of the customers.
The personal identifiable information (“PII”) collected from you (online, via cookies or through other means) will be used for the following purposes:
It is mandatory for you to provide information where marked with an “*”. In the event that you do not provide such information, we will not be able to provide you with our products or services. You have the right to access or correct your PII held by us by contacting us.
Please read our Website’s Term of Use (“Term of Use”), our Privacy Policy and this Statement carefully. Our Privacy Policy and this Statement sets out the privacy policies and practices in relation to the PII we handle while the Term of Use principally governs your use of the Website. If you submit your PII, it will be deemed that you have read, understood, consented to and undertaken to comply with the Term of Use, our Privacy Policy and this Statement, which are all written in English only.
This Statement may be amended from time to time without prior notice. Please check for the latest version of this Statement which will be published on the Website.
We may update this Privacy Policy at any time to reflect changes in our practices and service offerings. If we modify this Privacy Policy, we will update the date on which the new Privacy Policy will be effective. We will notify you of any material changes in the way we treat your information by placing a prominent notice on our website.
You will become a member of the Website once you have opened an account with us without any purchase. Alternatively, you may only elect to receive marketing communications from us. If you have provided us with your name, email address and telephone number as part of a purchase transaction on our Website, or if you choose to receive communications from Samsonite, we may periodically send you newsletters, emails featuring exclusive sales and promotions, and emails, text or multimedia message or in any other manner you have consented to and also requesting your feedback on our products and services. In addition, if you make a purchase on our Website, we will send you order and shipping confirmation emails. You can remove your email from our email list at any time. You have the option to opt out of receiving marketing communications from us. In any circumstances if you would rather not receive these communications, you can unsubscribe by clicking the relevant “unsubscribe” link in every Samsonite email or send an email to ecomservice.in@samsonite.com with “Opt-out” in the subject line and you will be unsubscribed from the mailing list without any cost.
When you enter a contest or other promotion, we may ask you for certain PII such as your name, address and/or email address in order to administer the contest, to send you promotional emails, notify winners and make the winners’ list publicly available pursuant to applicable law. Your consent to such promotional use and disclosure of this information is a condition of your participation. In cases where the sweepstakes or promotional offer is co-branded with or sponsored by another party, we may share your information, with your consent, with that party. Entering such contests and providing the required PII in these instances is solely your choice; you do not need to provide such information or enter such contests to browse this Website.
Samsonite reserves the right to recover the cost of goods, collection charges, damages caused to Samsonite and legal expenses from persons using the site fraudulently. Samsonite reserves the right to initiate legal proceedings against such persons for fraudulent use of the website and any other unlawful acts or acts or omissions in breach of these terms and conditions.
All products and the information displayed on www.samsonite.in constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. Dispatch of product(s) ordered, may or may not happen at the same time. In such a scenario, that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be an offer to us and we reserve the right to either accept or reject the balance offer.
No act or omission of Samsonite prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. If you have provided us with your email address and mobile number, we will notify you by email/SMS as soon as possible to confirm receipt of your order and confirm dispatch and therefore, acceptance of the order thereafter.
We have made every effort to display the colours and weights, dimensions, sizes of our products that appear on our website as accurately as possible. However, as the actual colours you see will depend on your monitor. We cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. Packaging of the product may vary from that displayed on the website.
While we make efforts to ensure that items listed as cabin carry-on/hand luggage meet current airline restrictions, we cannot be held responsible if an airline applies other check-in standards or if airlines or airports change their restrictions.
Liability:
You will at all times indemnify, and keep indemnified, us and our directors, officers, employees, agents and contractors from and against any loss (including reasonable legal costs and expenses) or liability incurred or suffered by us arising from any claim, demand, suit, action or proceeding by any person against us where such loss or liability arose out of, in connection with or in respect of your conduct or breach of this User Agreement.
The website may contain links to other websites; these external websites are not under our control. We cannot be held responsible for such websites and cannot make any warranties about them. We provide these links because we think they might interest you, but we do not monitor or endorse these websites.
We take no responsibility for any loss or damage suffered as a result of our order online service or goods supplied using the same, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention.
NOTE:Any product you buy from our website is completely at your discretion and you accept that you place the order only after thoroughly inquiring about the product and being completely acquainted about the product, its features, characteristics, usage etc. Samsonite is not liable for any kind of damages or losses whatsoever suffered by the customers due to the use of the product.
We reserve the right to change the site disclaimer from time to time. If this happens, we will notify you by posting the updated site disclaimer on the website. If you do not wish to be governed by the revised site disclaimer, we request you to refrain from using the website.
This site disclaimer is governed by the laws of India and you and we agree to use the courts of Mumbai jurisdiction if there is any dispute between us.
If any part of this site disclaimer is found to be invalid by law, the rest of them remain valid and enforceable.
All reviews, comments, feedback, postcards, suggestions, ideas and other submissions disclosed, submitted or offered in connection with your use of this website will be and remain the property of Samsonite. Such disclosure, submission or offer of any comments shall constitute an assignment to Samsonite of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments.
Thus, Samsonite owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise of any comments. Samsonite will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Samsonite will be under no obligation
You agree and confirm that any comments submitted by you to the website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s) and will not cause injury to any person or entity. You further agree that no comments submitted by you to the website will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mails or any form of spam.
Samsonite does not regularly review posted comments, but does reserve the right (but not the obligation) to monitor and edit or remove any comments submitted to this website. You grant Samsonite the right to use the name that you submit in connection with any comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any comments you submit. You are and shall remain solely responsible for the content of any comments you make and you further agree to keep indemnified Samsonite and its affiliates for all claims resulting from any comments submitted by you. Samsonite and its affiliates are not responsible nor assume any liability for any comments submitted by you or any third party.
Samsonite reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this website.
Access to this website does not authorize anyone to use any name, logo or mark in any manner.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this website (collectively content are intended solely for personal and non-commercial use. You may download or copy the contents and other materials displayed on the website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You will not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the contents of the website or any related software. All software used on this website is the property of Samsonite or its suppliers.
We are not liable for any delay in the performance or non-performance of any of our obligations hereunder and shall not be liable for any loss or damages caused thereby where the same is occasioned by any cause whatsoever that is beyond our control including but not limited to an act of God, war, civil disturbance, pandemic, epidemic, lockdown , governmental or parliamentary restrictions, prohibitions or enactments of any kind, import or export regulations, exchange control regulations or accident or non-availability/ delay in transport.
This user agreement is effective unless and until terminated by either you or Samsonite.
Samsonite may terminate this user agreement at any time and may do so immediately without notice, and accordingly deny you access to this website. Such termination will be without any liability to Samsonite. Upon any termination of the user agreement by either you or Samsonite, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the user agreement or otherwise. Samsonite 's right to any comments shall survive any termination of this user agreement. Any such termination of this user agreement shall not cancel your obligation to pay for the product(s) already ordered from the website or affect any liability against you that may have arisen under the user agreement.
This user agreement shall be construed in accordance with the applicable laws of India. The courts at Mumbai shall alone have exclusive jurisdiction in any proceedings arising out of this user agreement.
Samsonite reserves the right at any time to modify the terms and conditions of this user agreement without any prior notification to you. You can access the latest version of the user agreement at any given time on www.samsonite.in. You should regularly view the user agreement on www.samsonite.in. In the event the modified user agreement is not acceptable to you, you may undertake to discontinue using our service. However, if you continue to use our service you shall be deemed to have agreed and accepted to the modified terms and conditions and you undertake to abide by the modified terms and conditions and you undertake to abide by the modified user agreement.